MARKETING MAGAZINE

Volume 2, Issue 9                                                                           September 2001

 The Association for Rehabilitation Marketing

www.rehabmarketing.org  

            This is the only e-zine devoted to marketing and sales professionals working in rehabilitation businesses.  We hope to bring you informative articles & resources that will help you in your daily efforts.                                                              

 In this issue:             

                                                                       Article 1 -  David Ogilvy’s List of Advertising Rules

                                                                      Article 2 - Contract Manufacturing: Now’s the Time to Diversify

                                                                      Web Sites of Interest                                                                      

 Please patronize our advertisers– this e-zine is paid for by them.


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Article 1    David Ogilvy's List of Advertising Rules (from a presentation by Peter Svoboda, Director Westcott Community Development Corp.)  David Ogilvy was the founder CEO of Ogilvy and Mather an advertising agency in Mew York City.

“I hate rules.”

- David Ogilvy

1.  Choose a short name like 'TIDE', and not a long one like 'Screaming Yellow Zonkers'.   

2.  Aim your advertising at special groups of  consumers.   

3.  Concentrate your time, your brains, and your advertising money on your successes. Back your winners, and abandon your losers.   

4.  Don't dawdle; speed up whole process of  marketing.   

5.  The manufacturer who finds himself up the creek is the shortsighted opportunist who siphons off all his advertising dollars for short-term promotions.   

6.The process of pricing decisions is one of guesswork.   

7.  Regard advertising as part of the product, to be treated as production cost, not a selling cost.   

8.  Keep your eye to the heavy users. Hey are unlike occasional users in their motivations. Advertising is the cheapest form of selling.   

9.  The task of advertising is not primarily one of conversion but rather of reinforcement and assurance.   

10.  When you have to communicate a lot of different points, use 'call-outs'. They are above average in recall tests.  

11.  Seldom are two-page spreads worth the cost.     

12.  It pays to make your poster a 'visual scandal'.   

13.  Capital letters are extremely difficult to read.   

14.  Reverse type is almost impossible to read.     

15.  Sanserif fonts are particularly difficult to read.   

16.  It is a mistake to put a period at the end of headlines.   

17.  Testimonials are below average in their ability to change brand preference.   

18.  Commercials with a large content of nostalgia, charm and even sentimentality can be enormously effective.       Cartoons can sell things to children, but they are below average in selling to grown-ups.   

19.  Musical vignettes are on their way out.     

20.  Use the brand name within the first ten seconds.   

21.  Show the package.   

22.  In commercials for food, the more appetizing you make it look, the more you sell. It has been found that food in motion looks particularly appetizing.   

23.  It is a good thing to use close-ups when your product is the hero of your commercial. The closer you get on the   product, the more you make people's mouths water.   

24.  Grab the viewer's attention in the first frame with a visual surprise.   

25.  When you have nothing to say, sing it.     

26.  While music does not add to the selling power of commercial, sound effects can make a positive difference.   

27.  It is better to have the actors talk on camera. Research shows that it is more difficult to hold your audience if you use voice-over.   

28.  It pays to reinforce your promise by setting it in type and superimposing it over the video, while your soundtrack   speaks the words. But make sure that the words in your supers are exactly the same as your spoken words. Any divergence confuses the viewer.   

29.  Avoid visual banality. If you want the viewer to pay attention to your commercial, show her something she has never seen before.   

30.  Changes of scene. On the average,  commercials with a plethora of short scenes are below average in changing brand preference.   

31.  Mnemonics. It can increase brand identification, and remind people of your promise.   

32.  Show the product in use. It pays to show he product being used, and if possible, the end-result of using it.   

33.  Everything is possible on TV.   

34.  Mis-comprehension. If you want to avoid your television commercial being misunderstood, you had better make hem crystal clear.


Article 2        Contract Manufacturing: Now’s the Time to Diversify

       As those in the contract manufacturing field already know, there’s been a

      significant downturn in U.S. capital spending over the last few months.

      The trend began in early 2001 when business spending on technology

      declined for the first time in a decade. The telecom industry was the

      first to be hit, followed by the consumer-electronics, semiconductor and

      semiconductor-equipment industries, all major contract manufacturing

      customers. Along with a significant slowdown in orders, contract

      manufacturers didn’t have a good plan in place fast enough to avoid being

      stuck with excess inventory. Faced with warehouses full of

      work-in-progress and finished inventory, contract manufacturers are

      finding they need to refocus their approach.

      When the technology market bottomed out, many contract manufacturers had

      to institute restructuring actions, including consolidating their

      facilities and cutting their workforces. For larger contract

      manufacturers, restructuring charges amounted to tens of millions, and in

      some cases, hundreds of millions of dollars. Even for small contract

      manufacturers, the revenue prospects for the fiscal year are not exactly

      optimistic. However, industry experts believe the slide is temporary and

      not permanent. Indicating a turnaround, the thousand or so contract

      manufacturers in the U.S. seem to be making a move towards outsourcing

      production, particularly as the OEM’s they serve continue to redefine their

      core operations. Industry heads are acknowledging a consolidation of

      business from OEM’s to top-tier contract manufacturers while consultants,

      such as Douglas J.Tuttle of Deloitte Consulting, point out that the

      amount of total production being handled by the industry - estimated

      between 20% and 30% - appears to be on the rise.

      As the technology market regroups, contract manufacturers should use the

      downtime to address issues critical to their long-term success - improving

      information, diversification and flexibility.

      Both contract manufacturers and OEMs should be conscious of the fact that

      demand must be constantly present throughout the supply chain. Investing

      in solutions like ERP systems and web-enabled collaboration, while helpful

      in many respects, is not enough. A single investment in these initiatives

      by itself will not drive material flow. Contract manufacturers, as well as

      their sub-suppliers, will need to implement up-to-date sourcing technology

      and sourcing techniques to enable them to signal their suppliers based on

      actual demand, rather than relying on ERP push-style capacity planning.

      Flexibility becomes an issue determining how dependent a contract

      manufacturer is on any one OEM customer. If one customer makes up more

      than 10% of a contract manufacturer’s total business they are risking

      future revenue potential and undermining their own competitiveness on the

      market. What they need to concentrate on is being the best manufacturer in

      the broadest sense of the word. This means having the best engineering,

      the shortest lead times and the highest quality, rather than just being

      known for perfecting one product to the exclusion of all others.

      Being a well-rounded manufacturer also requires maintaining a high level

      of customer diversification, which in turn requires serving a variety of

      markets. This helps to ensure a steady flow of new orders and minimizes

      the risk of orders drying up altogether when a particular segment of the

      market experiences tough times. Savvy contract manufacturers have

      identified ten market segments that their industry can focus on serving:

      auto electronics, consumer electronics, wireless communications, wired

      communications, computer systems, computer peripherals, test equipment,

      industrial electronics, medical electronics and military and aerospace

      electronics. In addition, some have pointed out an enormous demand for

      semiconductor capital equipment and complex electromechanical items. By

      focusing on more than one of the above segments, contract manufacturers

      can  widen the channel of demand for their manufacturing services and

      maintain the flexibility their industry needs in an ever-shifting economy.

      Potentially weakening this crucial flexibility is the fact that many

      contract manufacturers have been buying up plants from the less-flexible

      OEMs. In addition, the continuous updating of production equipment and

      software packages, as well as various cultural hurdles that still need to

      be cleared, have slowed the drive toward manufacturing flexibility.

      Whether operating with plants purchased from an OEM or not, contract

      manufacturers and their customers have continued to wrestle with finding

      the optimal manufacturing mix, a task which involves identifying a

      manufacturer that makes high-volume, low-variable products and a

      manufacturer that makes low-volume, high-variable ones. According to

      Deloitte’s Tuttle,  The contract manufacturer actually has to adapt to a

      more flexible manufacturing process, so it, in fact, can do the high

      volumes and also do the smaller volumes with high mix. If they can

      achieve that kind of flexibility, Tuttle says, contract manufacturers

      can, in fact, make pretty good margins.                                                                                                                                                              

      ARM Notes:

                                              You might have noticed that our web site name has changed to www.rehabmarketing.org .  We feel that this name reflects our wider appeal. Please change your links and bookmarks to reflect the new name.  Due to a dispute with Network Solutions, links to the old name (nysarm.org) are not working at this time.       

                                                          Remember to submit job postings, equipment for sale, trade or to buy to the ARM web site for a free listing. E-mail them to info@nysarm.org.

                                                          The ARM web site is viewed by thousands of prospective customers for your products and services.  Think about placing an ad on our site or in this publication. It’s only $200 per year plus a one time design charge. Send email to info@nysarm.org for the complete advertising price schedule.  Also try to keep your listing on our site up to date.

                                              The transition to the new on-line discussion group has been completed.  If you are not a member & wish to join please go to our web site (www.rehabmarketing.org) and click on the link on our home page.

                                                          We all have contact with agencies that are not members of ARM.  You are encouraged to ask these agencies to join our organization (and to join yourself– if you haven’t already done so).  WE NEED YOUR SUPPORT.           

Web Sites of Interest

http://www.industryweek.com - Current Industry News

http://www.thomasregional.com   - Industrial Market Trends

http://www.americanmanufacturers.com/ The Dtomi database of manufacturers contains the most comprehensive and up-to-date information available in the marketplace today.

http://www.21centurymarketing.com/stateSITES21.htm     Here you will find links to all the state & other government sites - including their purchasing pages.


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21st Century Marketing Solutions  provides the following services to rehabilitation businesses:
Contract Procurement, Consulting in Business Development and Marketing, Development and Hosting of Web Sites and e-commerce solutions.
Contact Steve Susman for more information at (315) 475-0815 or
email:susman@21centurymarketing.com    
Check out our web site at www.21centurymarketing.com